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wiki:wikiattic:kaizen [2019/04/04 15:58] – created - external edit 127.0.0.1wiki:wikiattic:kaizen [2026/05/26 23:19] (current) – removed amber
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-====== How To ====== 
  
-  - **Observe how people are using the space.**  Keep your eyes and ears open.  Collect metrics? 
-  - **Notice something that doesn't work well enough.**  Have you spotted a common, recurring problem?  Is there an area that tends to get filled with mysterious junk?  Is a useful thing often hard to find?  Is something dangerous? 
-  - **Find a way to make it better.**   
-    * Describe the problem to someone else.  (This will help clarify it in your own mind.) 
-    * Get consensus that the new plan will work.  (Will it work? Is it [[http://en.wikipedia.org/wiki/SMART_criteria|SMART]]? ) 
-    * Make the new way real. 
-  - **Get people to adopt the new way.**  If the new way is truly better, this should happen automatically. 
- 
-====== Examples ====== 
- 
-Issue: Sweeping the space is too hard.\\ 
-Solution: Replace all the non-folding chairs with the same grey Costco chairs we've been buying.\\ 
-Reason: Eases the burden for the cleaner(s). 
- 
-Issue: Table and floor is cluttered with non-project stuff (such as laptop bags, backpacks, etc) on busy days, leaving no room for others to work on their own projects\\ 
-Solution: Keep bags and jackets in your locker if you have one, and if you do not, put them up the front to the side of the couch.\\ 
-Solution: Shelf under the central tables for temporary storage.\\ 
-Reason: More efficient use of the space; we should be able to fit nearly twice as many people at the tables than can be currently accommodated on a typical Tuesday. 
-Question: Where will people fit their legs if there's a shelf in the way? 
- 
-Issue: Garbage tends to collect on the tables, shelves, and floor.\\ 
-Solution: hang all lamps above the table.  Mount power bars on the legs of the table.\\ 
-Reason: Making the tables always-empty will draw attention to garbage left behind.\\ 
-Solution: Only accept donations the space needs.\\ 
-Reason: donations are assumed to be owned by someone else, never touched, and then they matastasize. 
-Solution: As suggested by other hackspaces, add a "Gone in two weeks" shelf and a "Gone in one week" shelf.  Move things as appropriate. 
- 
-Issue: Electronic services tend to rot.\\ 
-Solution: Take an hour to read and/or update the Wiki, blog, or other iStuff. 
- 
-Issue: Not enough storage space.\\ 
-Solution: Everything should be labelled by owner.\\ 
-Reason: Anything unlabelled is assumed to be donated and should be claimed or recycled.\\ 
-Reason: Anything owned by an individual should be in their locker or sent home. 
- 
-Issue: Loose nuts, bolts, and washers.\\ 
-Solution: ?? Something like a coin sorter that works on these things?\\ 
-Reason: Throwing them out is stupid and sorting them is too hard. 
- 
-Issue: Most of the MAME games don't work.\\ 
-Solution: ?? 
-Reason: error-free MAME box = more fun! 
- 
-Issue: Too hard to access the PHP for the VHS and Wiki.\\ 
-Solution: Add to Dropbox?  Github?\\ 
-Reason: Cannot Kaizen without access. 
- 
-Issue: People don't know when the space is open.\\ 
-Solution: Easy website updates when [[:opening_the_space]] and when [[:closing_the_space]].\\ 
-Reason: attracts more people to the space. 
- 
-Issue: Access to the space for non-members is a nuisance to everyone, even when the space is open.\\ 
-Solution: ?? 
-Reason: Eliminates buzzer 
- 
-====== Completed Actions ====== 
- 
-2012-05-09: 
-Issue: Garbage tends to collect on the tables, shelves, and floor.\\ 
-Solution: Cut the tables to all be the same height. \\ 
-Reason: With no overhang, there are less places things can be "out of sight, out of mind".\\ 
- 
-2012-05-16: 
-Issue: Stuff tends to collect on either end of the work benches.\\ 
-Issue: Stacked folding chairs get in the way of the CNC, fire escape.\\ 
-Solution: Move the Electronics bench 18" away from the fire escape door.  Stack the chairs behind the door.\\ 
-Reason: Can't store stuff in a gap that doesn't exist. 
- 
- 
-====== See Also ====== 
- 
-[[http://en.wikipedia.org/wiki/Kaizen|Kaizen on Wikipedia]]\\ 
-[[http://en.wikipedia.org/wiki/SMART_criteria|SMART criteria]]\\ 
-[[http://en.wikipedia.org/wiki/5S_%28methodology%29|5S methodology]]\\ 
-[[http://en.wikipedia.org/wiki/Strategic_planning|Strategic planning]]