Vancouver Hack Space

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faq [2020/07/17 01:13] – Slight grammar/punctuation change. paroxonfaq [2024/07/20 13:23] (current) – phillip_ma
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 **[A]** VHS strives to be inclusive to all people.  We abide the following principles: **[A]** VHS strives to be inclusive to all people.  We abide the following principles:
  
-   * Be excellent to each other. No racism, no sexism, no homophobia, no classism.+   * Be excellent to each other. No racism, no sexism, no homophobia, no transphobia, no classism, no ableism.
    * You are free to have your own individual project, or participate in a VHS Group Project.    * You are free to have your own individual project, or participate in a VHS Group Project.
    * VHS Group Projects are open to all.    * VHS Group Projects are open to all.
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 **[Q]** If I don’t have a key, how do I get in?\\ **[Q]** If I don’t have a key, how do I get in?\\
-**[A]** If a keyholder is in the space, the side door will be unlocked. If no keyholder is present, either call the space number, post a message on Slack, or post a thread on the forums to see if anyone is planning to open the space soon. You can also check http://isvhsopen.com.+**[A]** If a keyholder is in the space, the front door on Venables Street will be unlocked. If no keyholder is present, either call the space number, post a message on Slack, or post a thread on the forums to see if anyone is planning to open the space soon. You can also check http://isvhsopen.com.
  
 **[Q]** How do I become a keyholder?\\ **[Q]** How do I become a keyholder?\\
-**[A]** After you have been a regular member for at least two months, you can post a thread on Talk requesting approval. Members requesting keyholder status must get 3 vouches from other keyholding members. Assuming you get vouched (most are), you will receive more information one week later from the membership coordinator.+**[A]** After you have been a regular member for at least two months, you can post a thread on Talk requesting approval. Members requesting keyholder status must get 3 vouches from other keyholding members. Each of those vouches should say what motivates them to Vouch.  At least one of those vouches need to confirm they've gone over how to close out the space with you.  Assuming you get vouched (most are), you will receive more information one week later from the membership coordinator.
  
-**[Q]** If I pay the $60 fee per month, where do I get a key?\\+**[Q]** How do I vouch for someone applying to be a keyholder?\\ 
 +**[A]** You must be a keyholder in order to vouch for someone.  Just reply to their talk post and let the community know why you think they'll be a good member.  Check to see if they have learned if they know how to lock up the space when no one's around and if let them know.  That's It!  
 + 
 +**[Q]** If I pay the $75 fee per month, where do I get a key?\\
 **[A]** From the Membership Coordinator after the other key members have approved you. **[A]** From the Membership Coordinator after the other key members have approved you.
  
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 **[Q]** How do I stop being a member?\\ **[Q]** How do I stop being a member?\\
-**[A]** Send an email to our membership co-ordinator at <membership@vanhack.ca> and tell them that you are cancelling. You also have to log in to your paypal account and cancel your recurring payment.+**[A]** Send an email to our membership co-ordinator at <membership@vanhack.ca> and tell them that you are cancelling. You also have to log in to your PayPal account and cancel your recurring payment.
  
 ===== Access, Accessibility, and Facilities ===== ===== Access, Accessibility, and Facilities =====
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 **[Q]** Is there a front entrance?\\ **[Q]** Is there a front entrance?\\
-**[A]** Yes! It’s actually the side door (don’t use the front), but you can call the space if you have issues: +1 (778) 330-1234.+**[A]** Yes! The front entrance is on Venables Street. You can call the space if you have issues: +1 (778) 330-1234.
  
-**[Q]** What is the Vancouver Hackspace’s phone number?\\+**[Q]** What is the Vancouver Hack Space’s phone number?\\
 **[A]** +1 (778) 330-1234 **[A]** +1 (778) 330-1234
  
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 **[Q]** Do you have parking for bikes?\\ **[Q]** Do you have parking for bikes?\\
-**[A]** Yes, there is lots of room inside.+**[A]** Yes, there are bike racks outside on the sidewalk on Venables Street.
  
 **[Q]** What’s the accessibility situation?\\ **[Q]** What’s the accessibility situation?\\
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 **[Q]** Do you have washrooms?\\ **[Q]** Do you have washrooms?\\
-**[A]** Yes.+**[A]** Yes, 2 of them.
  
 **[Q]** Do you have a shower?\\ **[Q]** Do you have a shower?\\
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 **[Q]** Are there food/drinks available?\\ **[Q]** Are there food/drinks available?\\
-**[A]** There is a coffee shop, Uprising Breads on the same block, and a multitude of other food and beverage venues very nearby.+**[A]** There is a coffee shop, Uprising Breads on the same block, [[food|and a multitude of other food and beverage venues very nearby.]]
  
 **[Q]** Does VHS have a coffee machine?\\ **[Q]** Does VHS have a coffee machine?\\
 **[A]** Yes. We have an espresso machine that is usually stocked – feel free to bring in beans! **[A]** Yes. We have an espresso machine that is usually stocked – feel free to bring in beans!
- 
-**[Q]** What are the acoustics like, echo, etc.?\\ 
-**[A]** Currently pretty echoey. 
  
 **[Q]** Do you have internet at the space?\\ **[Q]** Do you have internet at the space?\\
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 **[Q]** The door is locked. How do I get in?\\ **[Q]** The door is locked. How do I get in?\\
-**[A]** Knock, or call the space number (+1 (778) 330-1234), or become a key-holding member so you can open the door yourself, 24/7!+**[A]** Knock, ring the doorbell/air raid siren, or call the space number (+1 (778) 330-1234), or become a key-holding member so you can open the door yourself, 24/7!
  
 **[Q]** What do I do if I hurt myself in the space?\\ **[Q]** What do I do if I hurt myself in the space?\\
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 **[Q]** What equipment do you have available for use in the space?\\ **[Q]** What equipment do you have available for use in the space?\\
-**[A]** The list is exhaustive and ever-changing. Come down and see for yourself. We’re big on electronics, crafting, machining, and programming. Expect to see plenty of related tools.+**[A]** The list is exhaustive and ever-changing. Come down and see for yourself. We’re big on electronics, crafting, machining, woodworking, and programming. Expect to see plenty of related tools.
  
 **[Q]** Do I have to pay to use any of the equipment?\\ **[Q]** Do I have to pay to use any of the equipment?\\
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 **[A]** VHS is not a laser cutting service (we will not cut it for you).  VHS has a laser cutter that can be used by our members after they get fully trained on the equipment (then you can cut it yourself). **[A]** VHS is not a laser cutting service (we will not cut it for you).  VHS has a laser cutter that can be used by our members after they get fully trained on the equipment (then you can cut it yourself).
  
-**[Q]** Can I pay you do cut things on your laser for me?\\+**[Q]** Can I pay you to cut things on your laser for me?\\
 **[A]** No. **[A]** No.
  
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-**[Q]** Can I use an open flame at the space? Torch, Pottery kiln, etc..\\+**[Q]** Can I use an open flame at the space? Torch, Pottery kiln, etc.?\\
 **[A]** Maybe. Take it out to the loading bay, be extra cautious, and keep a fire extinguisher at hand. **[A]** Maybe. Take it out to the loading bay, be extra cautious, and keep a fire extinguisher at hand.
  
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-**[Q]** Will you help me do this illegal thing that I have always wanted to do but don’t have the technical ability to Google how to do it\\+**[Q]** Will you help me do this illegal thing that I have always wanted to do but don’t have the technical ability to Google how to do it?\\
 **[A]** No. We are not a group to help you do illegal things. **[A]** No. We are not a group to help you do illegal things.
  
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 **[A]** VHS should be treated as a public space. As such you have little expectation of privacy. **[A]** VHS should be treated as a public space. As such you have little expectation of privacy.
  
-**[Q]** I talked about my super secret project at your space and someone stole it. \\+**[Q]** I talked about my super secret project at your space and someone stole it. What can I do?\\
 **[A]** Anything you say at the space should will be treated as though it was spoken in the public. It sucks that they stole your idea and we don’t condone that but if it was a secret it should not have been talked about in a public space. **[A]** Anything you say at the space should will be treated as though it was spoken in the public. It sucks that they stole your idea and we don’t condone that but if it was a secret it should not have been talked about in a public space.
  
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 **[A]** Offer the items on the [[https://talk.vanhack.ca/|forums]]. If you are leaving something at the space for someone, please label it so that it doesn’t get thrown out. **[A]** Offer the items on the [[https://talk.vanhack.ca/|forums]]. If you are leaving something at the space for someone, please label it so that it doesn’t get thrown out.
  
-**[Q]** As a non-keyed member how do I know if the space is open.\\+**[Q]** As a non-keyed member how do I know if the space is open?\\
 **[A]** Call the space phone number, show up to any regular scheduled open night, or check isvhsopen.com. **[A]** Call the space phone number, show up to any regular scheduled open night, or check isvhsopen.com.
  
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-**[Q]** I have a question that has not been answered here, Who do I ask?\\+**[Q]** I have a question that has not been answered here, whom do I ask?\\
 **[A]** I would suggest joining the [[https://talk.vanhack.ca/|forums]] and ask your question there. The forums are open to members and non-members alike. Alternatively, come down to the space during one of our events and asking us directly. **[A]** I would suggest joining the [[https://talk.vanhack.ca/|forums]] and ask your question there. The forums are open to members and non-members alike. Alternatively, come down to the space during one of our events and asking us directly.
  
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 **[A]** Read the VHS Bylaws as well as our Code of Conduct, and Grievance Procedure. **[A]** Read the VHS Bylaws as well as our Code of Conduct, and Grievance Procedure.
  
-**[Q]** How do I cancel my membership\\ +**[Q]** How do I cancel my membership?\\ 
-**[A]** Send an email to membership@vanhack.ca and log in to Paypal and cancel your recurring payment. You are responsible for this, we have no control over your account.+**[A]** Send an email to membership@vanhack.ca and log in to PayPal and cancel your recurring payment. You are responsible for this, we have no control over your account.
  
 **[Q]** I bought supplies for the space and want to be reimbursed.  What is the expense claim procedure?\\ **[Q]** I bought supplies for the space and want to be reimbursed.  What is the expense claim procedure?\\
 **[A]** As long as your purchase was pre-approved by a director, fill in the expense claim form and submit copies of your receipts to [[directors@vanhack.ca]].  The Treasurer will write out a cheque to you and must have another director sign it as well. **[A]** As long as your purchase was pre-approved by a director, fill in the expense claim form and submit copies of your receipts to [[directors@vanhack.ca]].  The Treasurer will write out a cheque to you and must have another director sign it as well.
faq.1594948420.txt.gz · Last modified: 2020/07/17 01:13 by paroxon
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